This self-help information is for people who are dealing with the Ministry of Children and Family Development and have a complaint about the process or how they are being treated. It also contains information that will be helpful to advocates whose work involves child protection issues.

Your rights and responsibilities

Who can make a complaint

Reasons to make a complaint

Before you make a complaint

How to make a complaint

Note: The information in this guide presents an overview only. The information may not tell you exactly what will happen in your case. For legal help, see How to get a lawyer.